Momentum Gaming provide an end to end product management service, enabling our venue partners to focus on serving their customers and running their businesses. Our services include:
Product Selection
Based upon a proven methodology
of mathematical modelling
Consistent track record of “first to market” with the best products
Product Purchasing
Significant discounts achieved through group purchasing (passed on in full)
Negotiation of trade-in values
Management and implementation
of purchases
Completion and submission of all Annexures and paperwork required
by Intralot and VCGLR
Product Performance Management
Regular face to face meetings
Provision of detailed performance reports
Data analysis and recommendations for improvements
EGM Service, Maintenance
and Installations
Full service provided 24 x 7 x 365
Comprehensive Preventative Maintenance Program
All spare parts, consumables and deployment activities included
Backed by financial penalties if Service Level Agreements are not met
Attendance and supervision at all deployments to ensure a smooth installation and maximum EGM
up-time
Full service for gaming room refurbishments and redevelopments
Venue Staff Training
Training available to venue staff
to equip them with the skills and confidence to rectify EGM faults (where legally permitted)
Training provided when new
EGM types installed
Project Management
An experienced Project Manager provided for end-to-end project management of venue refurbishments, new venue openings and EGM top-up/downsizes
Design of EGM and gaming room layout and configuration providing venues with contemporary and revenue-maximising designs
We take care of all VCGLR and Intralot requirements and paperwork
Coordination and scheduling of other trades to ensure minimum downtime
Access to a range of other highly experienced services at discounted rates (power & data, interior design etc...)
Marketing and Promotion
Marketing and strategic management – developing specific marketing programmes and promotional calendars
On-going review and performance reporting of marketing activity
Develop local area marketing programme
Set up and manage loyalty programme
Member acquisition and retention activities
Develop and maintain gaming and non-gaming databases, manage self-exclusions, cleanse and update venue database
Sourcing third party suppliers and prizes for promotions
Digital support – review/update/manage websites and social media strategies
Creative support including concepts and finished artwork for venue specific activities